Shipping | Return Policy
HOW WILL MY original ARTWORK BE SHIPPED?
All artwork is wrapped in paper and then padded well with bubble wrap or foam. It is then packaged in a sturdy, well-fitting cardboard box. For larger sizes it is double boxed for added care.
Typically for original artwork larger than 30” x 40” (76 x 122 cm) the canvas is shipped unstretched, rolled and padded before being packaged in a sturdy mailing tube. We will communicate with your framer or source local framers for you and receive estimates. We will work with the chosen framer to stretch the canvas and have it delivered to you. There is the option for you to have it framed at this time.
If you prefer, a large painting can be shipped fully stretched using a freight service to Canada or the United States.
Most artwork will ship via FedEx and most shipments are delivered within 2-4 business days.
Shipping costs will be confirmed with each individual destination. Please be aware that your government may charge duty/fees for imported products based upon the value of your order.
How will my prints be shipped?
Prints that are 11” x 14” and smaller are mailed in a sturdy flat mailer. Prints that are 16” x 20” are mailed in a sturdy mailing tube.
Prints are shipped via USPS or FedEx.
Prints 11x14 and smaller are mailed in a sturdy flat mailer while prints 16x20 and larger are mailed in a thick tube.
For shipments to countries other than Canada and the United States, the costs will be confirmed with each individual destination. Please be aware that your government may charge duty/fees for imported products based upon the value of your order.
Shipping costs are calculated at checkout based on package weight and distance. If there is any discrepancy -/+ we will let you know via email.
What is your REturn policy if I decide that I don’t want my artwork?
Every order, commission, and sale is handled with care and as much clarity and transparency as possible. Our goal is for you to be thrilled with your purchase. I do not allow returns or exchanges on prints or originals unless damaged during shipping. If you're concerned about colour, please email me for more photos of the artwork if you would like to see different photos to confirm your decision to purchase. I would be happy to send them to you. The photo are as honest and accurate to the artworks colour as accurate as possible. Please note that different computer screens can display colours slightly different.